Fan Code of Conduct
In addition to providing excellent customer service in all of our fan relations, the USF Sun Dome “Fan Code of Conduct” was developed to assist in providing a safe and fun atmosphere for all fans.
The USF Sun Dome is dedicated to creating a unique fan experience. Our fans are among the most loyal fans in the Tampa Bay Area, exemplifying community support. The perception of our venue is constructed by all associated parties, inclusive of our players, coaches, entertainers, employees and most importantly—our fans. In order to generate a high level of service for each event, we need the help of each and every fan to maintain our Code of Conduct. The Management at the USF Sun Dome reserves the right to deny entry to the facility or eject fans displaying undesirable behavior, as determined by event personnel or management.
The following are several guidelines that have been established to ensure our events are successful and enjoyable for all fans:
All fans should:
•Sit only in your ticketed seat and show ticket(s) to a USF Sun Dome representative upon request.
•Keep their feet off other fan’s seats. Fans are not permitted to stand on seats at any time.
•Please restrict movement in the seating area during event action.
•Contact the nearest USF Sun Dome representative if there are any issues; never escalate matters and never handle issues by yourselves.
• Adhere to the “Prohibited Items” list when entering the facility.
Any fans committing the following actions may have their tickets revoked, become ejected from the venue or be subject to arrest (Ejected fans do not receive a refund for their ticket(s) nor are they compensated in any way):
•Displaying inappropriate or improper behavior towards other fans and/or employees of the USF Sun Dome.
•Using disruptive language and/or gestures that are abusive. (including signage or physical harassment)
•Wearing obscene or disruptive clothing that may be offensive to others.
•Attempting to gain access to restricted areas without proper accreditation or premium areas without proper ticket or authorization.
•Misuse of tickets and/or credentials.
•Intoxication or other substance impairment that results in disruptive behavior.
•Interfering with event action, including throwing objects of any kind anywhere.
•Violating the University and State no smoking legislation.
•Causing physical damage to the building or property surrounding the USF Sun Dome.
•Violation of USF Sun Dome rules, regulations and policies.
Our building staff and event personnel are always available for our fans to rely on and to help ensure that each and every fan has a positive and memorable experience at the USF Sun Dome.
We want to thank you in advance for adhering to these policies and appreciate your passion for all events at the USF Sun Dome!