Box Office

The main box office is located at Gate A on the southwest corner of the arena. The Box Office sells tickets for USF Sun Dome and USF Athletics events only.

USF Athletics Events

Hours of Operation

Monday through Friday:        10:00 am to 5:00 pm
Saturday through Sunday:    Closed
 

Box Office also operates with additional hours on most event days. Hours are subject to change.

For your convenience while visiting the Box Office during regular business hours, please use the parking spaces that are marked “30 Minute Parking.” These spaces are located near Gate A on the southwest corner of the arena. On event days, guests should follow signage and attendants’ directions for event parking.

Order Online

Order online at ticketmaster.com.

Charge by Phone

Call Ticketmaster at 1-800-745-3000. The Sun Dome Box Office is unable to process ticket orders over the phone.
Please be sure to notify the ticket seller of any special accommodations needed.

Payment Accepted

The Box Office accepts cash, MasterCard, Visa, Discover and American Express.

A valid government-issued Photo I.D. must be presented with all credit card purchases.  The photo must match the person who is present for the transaction, and the name on the Photo I.D. card must match the name imprinted on the credit card.

Accessible Seating

Guests with accessible needs are able to purchase tickets 24 hours a day at ticketmaster.com or Ticketmaster’s charge-by-phone system. Patrons needing visual or hearing impaired accommodations should contact the venue Box Office at (813) 974-3004 during normal business hours. Please inform the ticketing representative of any accommodations needed.

Guests are encouraged to contact the venue in advance with any questions regarding your visit to the USF Sun Dome.

Will Call Procedures

Will Call tickets may be picked up at the Box Office during regular business hours or at least 3 hours prior to the start of the event. Picture I.D., credit card used for purchase, and signature of the ticket buyer are required for pickup.

For your convenience while visiting the Box Office during regular business hours, please use the parking spaces that are marked “30 Minute Parking.” These spaces are located near Gate A on the southwest corner of the arena. On event days, guests should follow signage and attendants’ directions for event parking.

Group Tickets

There are various shows and events throughout the year that offer group discounts. The number that is considered a group varies on a show-by-show basis. If you are interested in purchasing group tickets for an event, contact the Box Office at (813) 974-3004.

Age Requirement

All individuals 24 months or older must possess a valid ticket for entry into the USF Sun Dome. Children under two (2) years old are admitted free of charge for most events, as long as they sit on a lap.

Please note that some events have varying age requirements. Additional details will be posted on the event information page on www.sundomearena.com or ticketmaster.com or may be obtained by contacting the Box Office.

Additional Information

There are no refunds and no exchanges on any ticket purchased for a USF Sun Dome concert, game or event. In the event that a show is canceled or rescheduled, please contact the original point of purchase.

Ticketmaster is the official ticketing service provider for the USF Sun Dome. The venue cannot confirm the validity of, or be responsible for, tickets that have not been purchased directly from the Box Office or Ticketmaster.

For additional information or questions, call the USF Sun Dome Box Office at (813) 974-3004*.
*Tickets cannot be purchased through this phone number.

Important Phone Numbers

  • USF Sun Dome Administration
    (813) 974-3111
  • Box Office
    (813) 974-3004
  • Ticketmaster Charge-By-Phone
    (800) 745-3000
  • Ticketmaster Customer Service
    (previously placed orders)
    (800) 653-8000
  • USF Athletics
    (800) GO-BULLS
  • USF Athletics Ticket Office
    800-462-8557
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